Highly Personalised, Highly CompetitiveWe offer high quality holiday and travel insurance at competitive premiums.
Have you considered the benefits of using a registered insurance broker ?
• We have the knowledge and skill to determine suitable cover for you.
• We source competitive premiums for you. Our main task is to ensure you have the right cover which is not always about offering you the cheapest premium
• We will assist you in the event of a claim.
Complete our online form here for a quick and easy quotation.
Important Information for customers with pre-existing medical conditions
We are obliged to inform you of how to improve your access to travel insurance policies that includes cover for more serious medical conditions.
The following factors would determine when this information is relevant to you:
You have not been offered, or we/the insurer, have declined a quotation wholly or partly due to a medical condition
Your policy has been cancelled, wholly or partly, due to a medical condition
You have been offered a policy with a medical condition exclusion, which cannot be removed from the policy
You have been offered a policy with a medical condition premium of £100 or more
You have been offered a policy in respect of which the medical condition premium is not known.We would like to provide you with details of a ‘Medical Cover Firm Directory’, which is a publicly available directory that only lists firms that provide or arrange travel insurance policies that cover more serious medical conditions. The directory will also show you enough information about each firm listed, so you can make an informed initial choice about which provider might meet your needs. Some of the advantages of using the directory are it makes it easier for you to navigate the available market and it makes it more likely that you will find a firm who:
Is willing to offer cover for your condition
Is willing to offer cover for your condition without specific exclusions
Is willing to offer cover for your condition at a more affordable price.The Money and Pensions Service (MaPS) has launched a travel insurance directory on its Money Advice Service website, which can be accessed
here.
Consumer enquires about the directory can be made to the Money Advice Service’s Customer Contact Centre, which is available Monday to Friday, 8am to 6pm using the details below:
Telephone – 0800 138 7777
Email –
enquiries@maps.org.ukAddress – The Money Advice Service, Holborn Centre, 120 Holborn, London, EC1N 2TD
If you have purchased your policy on line and are unhappy with the product or the service you received, you can also use the European Commission’s Online Dispute Resolution service to make a complaint at http://ec.europa.eu/consumers/odr The purpose of this platform is to identify a suitable Alternative Dispute Resolution (ADR) provider and we expect that this will be the Financial Ombudsman Service. Please be aware that the Financial Ombudsman Service will only be able to consider your complaint after the insurers have had the opportunity to consider and resolve this